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Conditions of Use Production description - to the best of our knowledge are the good are accurately described on the web site. Sometimes there will be a mistake and we will do our best to correct it as soon as it is bought to our attention. The colour description and photos are always subject to a slight discrepancy due to the computer display screens. We will do are best to make sure this is as accurate as possible. If the colour is completely different to the one you thought that you have ordered then it is possible to cancel your order and return the yarn to us (in perfect condition ) and receive a full refund If goods are out of stock- if the colour or yarn that you have ordered is out of stock then we will advise you, by e mail or by telephone, as soon as possible. You can have the out of stock items on back order and have a part order sent to you or you have the option to cancel the order. If you decide to keep the items on back order this can take between 1 week and 4 weeks to be re-stock dependant on the supplier. For items that will take longer to restock we will keep you informed DISCLAIMER - Our liability to you in contract law or in tort or otherwise howsoever arising in relation to these terms and conditions is limited to our charges for the goods. We will not be liable to you for any loss or destruction of the goods, temporary or otherwise, which occurs following use or application of the goods except and to the extent that it is caused by the wilful default of one of our employees. Although we will endeavour to ensure that the goods are safe to use, we will not, except insofar as it cannot exclude its liability for death or personal injury caused by its negligence, be liable for any damage (physical or otherwise), loss or expense caused either directly or indirectly by use.We will not liable for any breach of these terms and conditions caused by matters beyond our reasonable control including acts of God, fire, lightning, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), weather of exceptional severity or acts of local or central government or other authorities. We reserve the right not to sell to any prospective customer at our sole discretion.

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